Returns Policy

Here at Beaches & Cream we're committed to providing our customers with the very best customer service.

 

Returns and Refunds

We're happy to accept and refund unopened items, for any reason, within 14 days of delivery, from the following product ranges: -Sweets and Candy -Food and Groceries Should you decide to return a product to us, we will be happy to refund you but due to the size of our company, at present, your delivery charge is not eligible for a refund. In the event that your order arrives in a damaged or faulty condition, we will offer a free replacement upon the production of satisfactory photographic evidence. This evidence is required simply so that we may process a claim with our courier and recover the cost of the damaged goods.

To protect against fraud, we are now only accepting PayPal payments.

If you would like to pay via Credit or Debit card, please call us on 01502 511065 to place an order over the phone. Please note that we will only accept a Delivery Address that matches the Billing Address of the card used