Shipping Policy

Beaches and Cream is committed to providing our customers with the very best customer service. Beaches and Cream complies fully with the Consumer Contracts Regulations 2013 legislation.

 

 Handling Times

Beaches and Cream aims to pick and dispatch all orders the next working day, however this may take up to 3 working days during busy periods. The vast majority of our orders are dispatched the next working day.

 

Delivery Options

Standard delivery UK: £2.95

Free delivery options are available only to mainland UK delivery address on orders over £60 (excluding VAT). We do not offer free shipping outside of the United Kingdom.

International shipping: £25

we charge a flat rate of £25 shipping for all international orders. We will endeavour to get the cheapest postage possible for your order, If we manage to get it cheaper than £25 we will refund you the difference, if the postage costs more than £25 we will pay the extra

Due to courier restrictions, drinks are unavailable to international orders. Please contact us for any more information. 

Please be aware when making purchases outside of the UK you may be liable to customs and import charges applicable to your country 

 

 Heat damage to orders

While exposure to high temperatures affects all food products to some degree, most candy is relatively stable. Still, some types of candy can melt, including chocolate, caramels, marshmallows, and gelatin-based gummies. We can't guarantee heat-sensitive candies will arrive in perfect shape—we wish we could control the weather!—but this is not often a problem in rainy England! The vast majority of orders are unaffected by heat but it may be recommended to avoid placing orders during the hotter times of the year. Although we can guarantee that the products will not leave our shop melted, we cannot guarantee that a hot delivery van, sorting office or a hot bask on your doorstep will not result in a melted order.

 

To contact us regarding a product refund or replacement, please send an email to beachesandcreamsweets@gmail.com

To protect against fraud, we are now only accepting PayPal payments.

If you would like to pay via Credit or Debit card, please call us on 01502 511065 to place an order over the phone. Please note that we will only accept a Delivery Address that matches the Billing Address of the card used